Our aim is to provide excellent service to our customers. If we get something wrong, we want to make it right and learn from our mistakes.
We always welcome your feedback, good or bad. Any customers receiving or affected by our services can complain, offer suggestions or give praise. All feedback is treated in confidence. We appreciate your positive comments when things go well, and we also recognize that sometimes things do go wrong. If they do, we will investigate and aim to put things right quickly.
You can make a Compliment, Complaint or Suggestion to customer service via email, phone, or by submitting the Contact Form on this page. Our goal is to acknowledge all complaints, compliments and suggestions within 24 hours, and provide a full response to complaints within three business days. The information you give will be held by Micron Laser Technology electronically and will be used for investigating your feedback. By submitting this form, you are consenting to the use of the data provided for the purposes noted above.
Telephone: (503) 439-9000 Ext. 200